Operations Management

This course is designed to present an introduction to the field of production and operations management. Production is the creation of goods and services. Operations management involves all those activities and processes that create value in the form of goods and services by transforming inputs to outputs. Emphasis is given in the quantitative analysis of the problems arising during the management of operations. The topics covered in the lesson are: Operations and productivity.  Project management. Product design. Process selection and design. Process reengineering. Operations technology. Capacity planning. Location strategies. Layout strategies.

Recommended reading

In Greek:

  1. Νεάρχου Ανδρέας, Χρονικός Προγραμματισμός στη βιομηχανία και τις Υπηρεσίες, Εκδ. Broken-hill, 2017.
  2. Jacobs F.R, Chase R.B, Διοίκηση Λειτουργιών & Εφοδιαστικής Αλυσίδας, (1η Ελληνική έκδοση) Εκδόσεις Π.Χ. Πασχαλίδης, 2013.
  3. Slack N., Chambers S., Johnston R., Διοίκηση Παραγωγής Προϊόντων και Υπηρεσιών, (ελληνική έκδοση), Εκδόσεις Κλειδάριθμος, 2010.
  4. Ιωάννου Γιώργος, Διοίκηση Παραγωγής και Υπηρεσιών, Εκδόσεις Αθ. Σταμούλη, 2005.

In English:

  1. Heizer J. and Render B., Principles of Operations Management, 9th Edition, Prentice Hall, 2013.
  2. Chase, R. B., Jacobs, F. R., & Aquilano, N. J., Operations management for competitive advantage (10th edition). Boston: McGraw-Hill/Irwin, 2004.
  3. Russel R. and B. Taylor, Operations Management, Third Edition, Prentice Hall, 2000.
  4. Anupindi R., S. Chopra, S.D. Deshmukh Managing Business Process Flow, First Edition, Prentice Hallm, 1999.