Operations, Supply Chains and Project Management (MBA)

This course is concerned with the fundamental operations of a business or an organization and the way these operations affect its competitiveness and future prospects. These operations refer to the design and the production of the right products and services, at the right quality, with the right cost and their distribution to the customers at the right time. Students will be introduced to the basic methodologies with which these operations may be designed and implemented efficiently and effectively.

Moreover, the lesson covers in introductory level all the issues and topics of knowledge needed for the managers to manage projects effectively. 

Course contents:

Part A: Operations Management selected topics

  • Strategy of production systems
  • Design of products and services
  • Facility location decisions
  • Layout design decisions
  • Scheduling in manufacturing and services (an introduction)

 Part B: Introduction to Project Management

  • The importance of project management: planning and organizing projects.
  • Project scheduling. The PERT/CPM method.
  • Economic aspects of projects. Projects crashing.
  • Resource scheduling.
  • Resource leveling.

Recommended reading:

  1. Nearchou A.C., Scheduling in manufacturing and Services, Broken-Hill, publ., 2017 (in Greek).
  2. Chase, R. B., Jacobs, F. R., & Aquilano, N. J. (2004). Operations management for competitive advantage (10th ed.). Boston: McGraw-Hill/Irwin
  3. Slack N (2004). Operations Management , (Fourth edition), Financial Times
  4. Krajewski L. and L. Ritzman (1996). Operations Management, Fourth Ed., Addison-Welsley
  5. William J. Stevenson (1999). Production/Operations Management , Sixth Edition, Irwin/McGraw-Hill
  6. Heizer J. and Render B. (2000). Principles of Operations Management, Fourth Edition, Prentice Hall.
  7. Ahuja H., Dozzi S. P. and AbouRizk S. M. (1994), Project Management: Techniques in Planning and Controlling Construction Projects, 2nd Edition Wiley.
  8. Kerzner H. R. (2013), Project Management: A Systems Approach to Planning, Scheduling, and Controlling (11th Edition), Wiley.